What shippers say about us

“We moved 14,000 units through Meridian in Q3 and lost exactly zero to damage. The part that changed our week-to-week, though, is that support stopped asking us for tracking numbers — they just look at the map.”

“Our customers used to email us three times per order asking where it was. We embedded the track widget on our order page and those emails basically stopped. Support volume is down about a third.”

“Ocean freight is never fast, but it can be predictable. Meridian is the first forwarder we have used where the ETA on the tracking page matched what actually happened, consistently, over a full year.”

“We ship temperature-sensitive reagents. The checkpoint detail matters to us for compliance, and being able to export the scan history for an audit has saved our QA team days of work.”

“Rates are competitive but not the cheapest — we stay because when something does go wrong, we hear about it from Meridian before we hear about it from the customer.”

“Onboarding took an afternoon. We had our first labels printing inside two hours and the ops team picked up the dashboard without any training.”